How to Buy
Purchasing items are very easy in our store thanks to
the robust electronic backend we have built in.
Peruse through the items. You have a variety of ways
to do that - by category, by
items, by price ranges, by type of gifts, by search etc.
This will list items with a
short description. If you want to consider purchasing
this item click on 'add to cart'
button next to the item.
You can also click on the details button next to the
item or the image of the
product. This will take you to a page with more
information about the product such as
specifications, etc. Again click on "add to cart" to add
this item to your shopping
When you click on "add to Cart" button, you will be
presented with an option of
selecting how many you want to purchase (column
marked Quantity) as well as a
summary of all items you have in the cart so far. Select
the quantity if you want
more than one item and then click on add to cart.
can now continue with your
shopping, looking at more items and adding items to the
cart. You can also select the
box under Select column by click on it and then clicking
delete button below to
delete this item from your cart.
of Your Shopping Cart
You can view the contents of your cart and your
selections anytime by selecting the
"View Cart" button. You may remove items from your cart
here by checking the box next
to the item under the delete column and clicking the
delete button below.
When all of your selections have been made you may
begin to finalize your purchase by
selecting the "Check Out" button.
You will be then given the option of paying via
credit cards, via PayPal or by email. Choose the email
option if you want to mail
payment by check, money order etc. Paypal provides you a
secured way to pay for your
transactions that is safe. You do not have to join Paypal
to pay for an item if you
are using a credit card. If you wish to pay by check,
e-check etc., then you need to
be a member of paypal which is free. One of the added
benefit of using Paypal is that you do not have to
divulge your financial data to anyone else (we do not
know your info, only Paypal advises us that they
received payment from you - that is fine with us! You
can also make payment by credit card. This may be
beneficial especially for people who are outside the US
who have difficulty paying by Paypal. We can also
manually process your credit card if you get into any
Payment via Credit Cards and by Paypal
If you have selected to pay by paypal or by credit
cards, then you will
be taken securely to the secure
paypal server where your credit card information etc.
are taken, and processed. If
your credit card company accepts the charge, then paypal
will inform you immediately
and us. You will be returned to specialgifts.com Note
that we do not collect any
credit card information or store it; so there is no
chance of compromising your
privacy data. Paypal, an eBay company, has extensive
anti fraud checking devices;
please make sure that you provide an address where the
credit card send you the bill.
When the transaction has been completed - you will be
sent to a confirmation page.
Payment by Check, Money Order etc.
If you decide to send your payment by check or money
order, you will be asked to fill
out the pertinent information about shipping address
etc. and will be given an order
summary page and the amount due. Please print the order
summary page, and mail a copy
of it along with the check or money order to:
Specialgifts.com fulfillment services
1477 Hunting Hollow Dr
Hudson, OH 44236, USA
After the check clears, we will ship your merchandise.
If we do not receive your check or money order within
10 days, your order will be cancelled and the item will
be released to the inventory. Please do not checkout if
you have no plan to consummate the purchase.
PS: If you need a few extra days to pay, please send
us an email describing your
situation. In most cases, we will be glad to comply with
your request and provide you
extra time without canceling your order. Send all such
See Also: Payment
After We Receive Your Payment
After we receive your payment, we will ship your
merchandise within 5 business days
(unless it is a special order item that may take longer
to process. If there is a
delay we will inform you right away.) Most of the small
items will be send by US
Postal Service first class mail or priority Mail 2-3 day delivery. Books
be sent by USPS Media mail.
Bulky items will be shipped by UPS ground, FedEX ground
or by other appropriate
Overseas orders will be sent by USPS Mail air mail
parcel service or Global Priority Mail if it is
Orders where the customers specify Express Shipping
will be sent by USPS Express Mail or USPS Global Express
Mail as applicable.
See Also: Shipping
Items Requiring Expedited Shipping
We can ship items by Express Mail or other overnight
delivery services at additional
cost if you ask for it. We will try to ship your
jewelry, gemstone and other gifts items
within 2 business days (often
within 1) except during holiday rush times when it may
Because the vitamins and supplements are not stocked
and are ordered from the factory everyday, these items
will take 4 business days to ship. Sometimes we can
expedite your order by having the orders shipped direct
from the factory to you by UPS 2nd day air service.
However, international orders cannot be direct shipped
from the factory. So, please allow a minimum of 4
business days for international orders for vitamins and
If your package is damaged on shipment, please file a
report with your delivering
courier right away as well as inform us with your order
number. Any damages noticed
must be reported within 5 days of receiving your items.
Due to the FDA rules, vitamins and supplements and
other health items cannot be returned once opened.
Unopened items can be returned within 15 days subject to
a restocking fee.
Jewelry, gemstones, and other gift items can be
returned within 30 days.
More details can be found at our
Any additional costs such as duty, VAT, etc. charged
by foreign governments are your
responsibility. We have no control over how long an item
stays in customs etc. It is
our observation that items shipped via Global Express
Mail tend to be processed
quicker than those shipped via air mail. FedEx, DHL etc.
tend to expedite the customs
handling; but they do cost considerably more than the
cost for standard Global
Priority Mail or Global Express Mail. Please note that
Global Priority Mail cannot be
tracked; express mail can be.
Also Global Priority Mail is only available to very few
countries; for everywhere lese we have to send it by
normal air mail. We are not responsible for damages or delays incurred at
See Also: Customer